Promotion of wellness management for Aeon 's health managementemployees
1. Health management objectives and policies
AEON Health Management Declaration
AEON aims to manage its business with respect for people, and its basic human resources philosophy is to "listen to employees' aspirations, understand their hearts, and utilize their abilities." Its AEON person at work, at home, and in the community.
In fiscal 2016, AEON made the "AEON Healthy Management Declaration," and the entire group is working to ensure employee occupational safety and health and to manage employee health.
AEON supports the health of its employees and their families.
Together with our employees, we aim to achieve health and happiness in the local community.
Executive Vice President
Personnel and Living Area Promotion Officer and Risk Management Officer
AEON Health Promotion Manager Hiroyuki Watanabe
Purpose of health management
AEON has positioned the evolution of health and wellness to meet the needs of the new era as an important strategy in its medium-term management plan. As extending healthy lifespan is a social issue and customers are becoming more health-conscious than ever before, the company is working to resolve social issues through the evolution of health and wellness, which provides comprehensive products and services.
In addition, in order to realize the health and happiness of our employees and customers and contribute to local communities, Aeon believes that human resources are our greatest management resource, and we strive to ensure that our diverse human resources are healthy, demonstrate their abilities, and play an active role.
Aeon's health management aims to realize an ideal situation in which each employee is healthy in mind and body, wants to continue working for a long time, and is full of motivation to work. It also aims for healthy employees to live happy lives in their communities and contribute to the realization of the health and happiness of our AEON.
Therefore, the ultimate goals of health management are "improvement of labor productivity," "retention of human resources, reduction of unwanted turnover," and "improvement of employee satisfaction and work engagement," and we are working on the following indicators as the final goal indicators of health management. I'm here.
Final goal indicators for health management
(AEON / AEON Retail)
Final goal indicators for health management | unit | 2018 actual value |
2019 actual value |
2020 actual value |
2021 actual value |
2022 actual value |
2023 actual value |
---|---|---|---|---|---|---|---|
Presenteeism | % | – | 34.2 | 32.9 | 32.6 | 32.4 | 30.8 |
Absenteeism | Day | – | 2.09 | 2.08 | 2.47 | 2.63 | 3.03 |
work engagement | point | – | 3.61 | 3.67 | 3.64 | 3.66 | 3.37 |
employee satisfaction | point | – | – | – | 3.46 | 3.44 | 3.44 |
Turnover rate within 3 years after joining the company | % | 27.4 | 30.6 | 25.8 | 23.6 | 27.7 | 29.4 |
Priority issues for health management
To achieve health management, AEON is promoting various initiatives by determining priority issues based on the results of health checkups and organizational surveys, both in terms of employee health and organizational health.
employee health
Based on analysis of employee health checkup data and the age structure of group employees, we believe that preventing the onset and severity of lifestyle-related diseases and improving health literacy are important issues.
- Reduction in the number of people with abnormalities (especially blood pressure and blood sugar)
- Improving lifestyle habits (especially smoking rate)
organizational health
Based on employee surveys and an analysis of the current situation of employees on leave, we believe that improving the work environment and strengthening preventive measures are important issues in terms of mental health measures.
- Improving the workplace environment (mental health measures)
- Curbing long working hours
- Strengthening primary to tertiary prevention through training
Health management strategy map
We have created a health management strategy map that organizes the management issues we want to solve through health management, the final target indicators, employee health and organizational issues, and the connections between specific initiatives.
2. Health management promotion system
Promotion system
To promote health management, we have established AEON Health Promotion Office, with the Executive Vice President in charge of Human Resources and Living Area Promotion and Risk Management at AEON Co., Ltd. as the promotion manager. AEON Health Promotion Office is led by the Human Resources Planning Department AEON Co., Ltd., and works with the heads of the health insurance association, AEON Good Life Club (mutual aid society), and labor union to consider and implement measures to maintain and improve employee health from a management strategy perspective.
In addition, each group company has a health promotion manager and a person in charge, and each company is working to promote proactive health management.
Health issues are also raised at the Group Labor-Management Council, where top management and the labor union discuss internal issues, to review the status and effects of health management initiatives and exchange opinions.
<Health and Productivity Management Promotion System>
Promoting group-wide initiatives
Since fiscal 2017, we have been holding regular AEON Health Management Promotion Conferences with major group companies, and since fiscal 2019, we have been holding regular AEON Health Management General Conferences for health promotion managers and staff from all group companies, with industrial health staff and labor unions from each company also participating.
The Promotion Council formulates and verifies group policies, while the General Meeting works to unify AEON Group in promoting health management by horizontally deploying health promotion and management measures. It also works to enhance the PDCA cycle by holding lectures and training sessions by the Ministry of Economy, Trade and Industry, leading companies, and various experts, as well as holding learning sessions among group companies.
The promotion of health and productivity management within AEON Group has been progressing steadily, with 37 companies in the large corporation category (including three in the White 500) and 20 in the small and medium-sized corporation category being certified as outstanding health and productivity management companies for 2024.
(Details are at the bottom of the page)
1st plenary meeting
Recent online conference
3. Specific initiatives
Group initiative policy
The AEON Group has established a group-wide policy to promote employee health and improve the working environment.
Main initiatives
■Efforts to improve health management and checkup rates
[Background of the initiative]
As our group's employees are aging and have a high rate of hypertension and diabetes, we believe it is important to take measures to prevent the onset and severity of the disease through medical checkups.
[Contents of the initiative]
We stratify risks based on health examination results and implement individual approaches.
(High risk person)
- Recommendation of consultation at a medical institution
- Health guidance by industrial health workers
- Providing a program to prevent diabetes from worsening
(medium risk person)
- Implementation of specific health guidance (recommendation of medical examination through the workplace, certification of working hours, provision of location)
■Initiatives to counter passive smoking and support for smoking cessation
[Background of the initiative]
We believe that improving the smoking rate is an important issue as the rate of smoking among group employees is high, and as the population ages, the incidence of lifestyle-related diseases and cancer is expected to increase.
Additionally, due to the nature of our industry, many employees come into direct contact with customers, so one of our major goals is to prevent customers from getting exposed to third-hand smoke.
[Contents of the initiative]
- We have been working to promote smoking cessation since 2015, and have implemented a complete smoking ban on the premises of our head office since 2019.
- Starting in 2021, employees at 115 domestic Group companies will be prohibited from smoking during working hours and on the premises, in order to further improve health awareness and improve the environment to help people quit smoking.
- To raise awareness and support for quitting smoking, we offer three quit smoking programs for free to employees (online quitting with a doctor, personal quitting with a public health nurse, and easy non-smoking quitting by distributing tools).
- Deliberation and implementation of measures based on opinions from safety and health committees, etc. ``Smoking cessation seminars'' for health managers, supervisors, managers, and smokers, understanding intentions to quit smoking through post-seminar questionnaires, and recommending various programs
■Efforts to improve lifestyle habits and improve health literacy
[Background of the initiative]
In order to improve the health of our employees, we believe that it is important not only to approach high-risk individuals individually, but also to promote initiatives to prevent physical and mental disorders and the onset of diseases while they are still healthy.
[Contents of the initiative]
We are implementing initiatives to maintain and improve lifestyle habits, improve health literacy, and support employee self-care.
Lifestyle improvement campaign
- Health challenge/energy up campaign (incentive 1,100,000 yen)
- walking rally
- Sleep Improvement Challenge
Tools provided
- Providing wearable devices (Fitbit)
- Provision of health status recording and viewing tool (PepUp)
Literacy improvement seminar
- Women's health seminar
■Working hours, work styles, and mental health initiatives
[Background of the initiative]
In addition to measures against overwork and mental health to improve the health of employees, it is also important to improve employee satisfaction and work engagement by developing systems and workplace environments that are easy to work in. thinking about.
[Contents of the initiative]
- Introduced a work interval system around 11 hours to ensure time for rest.
- Introduction of flextime system without core time
- Mental health promotion plans are discussed and formulated by the Safety and Health Committee.
- Implementation of self-care training and line care training
- Improving the workplace environment using stress check group analysis results
- Publicizing and spreading member care initiatives
- Understanding the rate of annual paid leave taken and recommending taking it
■Occupational safety and health initiatives
[Background of the initiative]
AEON Group is committed to promoting the health of its employees and creating a safe working environment. As there are many retail companies within the group, preventing workplace accidents at stores is one of its most important issues.
[Contents of the initiative]
- Comply with related laws and regulations, establish an occupational safety and health management system (based on the Ministry of Health, Labor and Welfare's guidelines for occupational safety and health management systems), andWe operate continuously and continuously based on the PDCA cycle, including policy formulation, goal and plan formulation, implementation and operation, risk assessment, system review, etc.
- Implementation of risk assessment at each business site (prepared, reviewed, and evaluated three times a year)
- Labor and management collaborate to understand the situation and consider countermeasures through the Occupational Safety and Health Committee (participating in managers, occupational safety and health personnel, and employee representatives) at each workplace.
- Dissemination of measures to employees
- Publication of Occupational Safety and Health News
- Industrial accident calendar
- Creating and posting an industrial accident map
- Collection of near miss cases
- Implementation of industrial accident education for employees
- Development and promotion of 1-minute AEON Exercise
- We developed and introduced the 1-minute AEON exercise program based on joint research with the Japan Physical Therapy Association, with the aim of preventing falls and stiff shoulders and back pain.
1-minute AEON Exercise in progress
■Women's health support initiatives
[Background of the initiative]
At the general shareholders meeting held in May 2013, the then president and representative director of AEON declared that the company aims to have a "50% female manager ratio" and to be "the company in Japan where women can work comfortably and thrive, and the company in Japan where women want to work," and the company is committed to promoting women's participation in the workforce.
In addition to providing a career support system and training, as well as creating a comfortable work environment such as nursing/nursing care leave and establishing an on-site nursery school, we believe that it is important to provide support for health-related issues specific to women, and we have implemented health support measures.
[Contents of the initiative]
- Improving literacy on health issues unique to women Conducting e-learning and health quizzes
- Women's health seminar group implementation
- Breast cancer/uterine cancer screening assistance
- Assistance with cervical cancer screening (HPV risk test)
- Women's health consultation, online medical interview service specific to women
4. Effects of health management
Trends in target indicators
Final goal indicators for health management
(AEON / AEON Retail)
Health management priority issue indicators
(AEON / AEON Retail)
Health management priority issue indicators | unit | 2019 actual value |
2020 actual value |
2021 actual value |
2022 actual value |
2023 actual value |
---|---|---|---|---|---|---|
Blood pressure risk rate (180/110mmHg or higher) | % | 0.9 | 1.4 | 1.1 | 1.0 | 1.1 |
Blood sugar risk rate (fasting blood sugar 200mg/dl or higher) | % | 0.5 | 0.6 | 0.5 | 0.5 | 0.4 |
Percentage of people with hypertension receiving treatment | % | – | 76.3 | 80.3 | 82.5 | 81.3 |
Rate of people maintaining appropriate weight (BMI 18.5 to less than 25) | % | 61.2 | 62.5 | 59.5 | 59.8 | 59.8 |
smoking rate | % | 22.0 | 20.8 | 19.4 | 18.4 | 17.5 |
Percentage of regular exercisers (percentage of people who exercise for 30 minutes or more twice a week) | % | 16.3 | 15.7 | 17.6 | 18.9 | 20.1 |
Sleep habit rate (percentage of people who get enough rest through sleep) | % | 55.3 | 59.9 | 60.1 | 58.2 | 57.2 |
Preparation examination rate | % | – | – | 76.5 | 76.2 | 76.5 |
Percentage of people with high stress | % | 18.6 | 17.0 | 17.7 | 18.3 | 14.4 |
The level of activity and comfortable and friendly atmosphere of the entire organization (out of 5 points) | point | – | – | 3.56 | 3.43 | 3.38 |
Over 80 hours of extra-legal work per month (100 people/month) (Full-time employees) | Man | 0.048 | 0.089 | 0.121 | 0.068 | 0.035 |
Average annual paid leave acquisition rate (full-time employees) | % | 67.1 | 65.2 | 66.8 | 68.8 | 71.4 |
Effects of health management
■Reduction of smoking rate
AEON has declared a complete smoking ban on its head office premises since 2019, and a smoking ban during working hours throughout the group from 2021. Along with revising its work rules, the company has also made known the rule that smokers must finish smoking 45 minutes before starting work.
At the same time, we also provide support such as online smoking cessation programs to help you quit smoking.
As a result, smoking rates continue to improve.
AEON Health Management Promotion System
■Providing health guidance and improving health conditions
In cooperation with the health insurance association, we have focused our efforts on implementing specific health guidance for people over the age of 40 with metabolic syndrome and those at risk of developing metabolic syndrome, and the implementation rate has significantly improved.
It has been confirmed that those who have undergone specific health guidance are more effective in reducing their BMI than those who have not.
As a result, the number of people eligible for specific health guidance has decreased as the implementation rate of specific health guidance has improved, suggesting that this is leading to a reduction in metabolic syndrome among employees and prevention of lifestyle-related diseases.
5. Social initiatives
Supply chain initiatives
At AEON, we are taking steps to consider the health of not only our own group employees, but also the employees of our suppliers, who are important partners in our business.
(Support for supplier initiatives)
- Conducting study sessions on health management
(Reach out to suppliers)
AEON has established the AEON Supplier Code of Conduct (AEON Supplier Code of Conduct) and asks suppliers to comply with the Supplier Code of Conduct () regarding the production of products while ensuring a safe and healthy work environment in which the human rights of employees are protected and the products are appropriately considered.
Social initiatives (together with local residents)
AEON aims to support the health and wellness of the local community, contribute to the realization of a society in which all customers are healthy both physically and mentally, respect diversity, and can live as they are.
- Hosting a trial event for the parasport "Boccia" at AEON stores nationwide
- Proactively offering commercial facilities across the country as blood donation venues, health checkup venues, and mass vaccination venues
- Developing and providing private brand products that emphasize health and nutritional education
- As a health hub for local customers, AEON MALL Walking, which takes advantage of the characteristics of an all-weather shopping center, has been launched since 2017 (walking courses have been set up, a walking function has been added to the AEON MALL app, etc.)
- With the aim of creating an environment where it is easy to start playing sports, we are developing a proposal-based sales floor in collaboration with other companies (collaboration between sports clothing brands, machine gyms, and sports shoe retailers).
- Holding health-related events such as health consultations and screenings at each store
- Radio exercises held at the "Soyora" store for local residents to participate
Boccia experience session at AEON Mall
AEON Mall walking scene
6. External evaluation
Certified as an excellent health management corporation
AEON Co., Ltd. has been certified as a member of the "Health and Productivity Management Excellent Corporation 2024 (White 500)" certification program jointly run by the Ministry of Economy, Trade and Industry and the Japan Health Conference.
AEON Group Certified Health and Productivity Management Company
(Large corporation category) Total of 37 companies ★ is a White 500 certified company
- Aqutia Co., Ltd.
- AEON Co., Ltd.★
- AEON Integrated Business Service Co., Ltd.
- AEON Eaheart Co., LTD.
- AEON ENTERTAINMENT CO.,LTD.
- AEON KYUSHU Co., Ltd.
- AEON BANK Ltd.
- AEON COMPASS CO., LTD.
- AEON GLOBAL MERCHANDISING CO., LTD.
- AEON SUPERCENTER Co., Ltd.
- AEON TOWN Co., Ltd.
- AEON Delight Academy Co., Ltd.
- AEON DELIGHT CO., LTD.
- AEON TOPVALU CO., LTD.
- AEONBIKE CO.,LTD.
- AEON Fantasy Co., Ltd.
- AEON Financial Services Co., Ltd.★
- AEON PET CO.,LTD
- AEON INSURANCE SERVICE CO., LTD.
- AEON Hokkaido Corporation
- AEON MARKET CO., LTD.
- AEON MALL Co., Ltd.
- AEON LIQUOR CO., LTD.
- Inageya Co., Ltd.
- WELCIA HOLDINGS CO., LTD.
- ACS Debt Management and Collection Co., Ltd.★
- KASUMI CO., LTD.
- Kokumin Co., Ltd.
- KOHYO Co.,Ltd.
- SUNDAY Co., Ltd.
- GFOOT CO., LTD.
- Research Institute For Quality Living Co., Ltd.
- BIG-A CO., LTD.
- My Basket CO., LTD.
- Maxvalu Tokai Co., Ltd.
- MINISTOP Co., Ltd.
- Mega Sports Co., LTD.
(Small and Medium-Sized Enterprises Category) Total of 20 companies
- ACS Lease Co., Ltd.
- AEON Allianz Life Insurance Co., Ltd.
- AEON Signa Sports United Co., Ltd.
- AEON Reit Management Co., Ltd.
- AEON Delight Security Co., Ltd.
- AEON MALL Kids Dream LLC
- AEON Housing Loan Service Co., Ltd.
- AEON Small Amount Short Term Insurance Co., Ltd.
- Welcia Oasis Co., Ltd.
- Kashiur West Japan Co., Ltd.
- Kasumi Green Co., Ltd.
- Kasumi Mirai Co., Ltd.
- Kyoei A&I Co., Ltd.
- Cordon Vert CO., LTD.
- SHIMIZU YAKUHIN Co., Ltd.
- Taiyo Suisan Co., Ltd.
- Pupre Himawari Co., Ltd.
- PRESTIGE SHOES CO.,LTD.
- YODOYA CO., LTD.
- Rose Corporation Co., Ltd.
Sports Agency Sports Yell Company
Sports Yell Company
The following companies have been certified by the Japan Sports Agency's "Sports Yell Company" certification system, which certifies companies that actively support and promote sports activities to improve the health of their employees. .
- Aeon Co., Ltd.
- AEON Retail Co., Ltd.
- AEON Reit Management Co., Ltd.
- AEON CIGNA SPORTS UNITED CO., LTD.
Ayumi
Fiscal year | Year month | Contents |
---|---|---|
2016 | January 2017 | Announcement of "AEON Health Management Declaration" |
February 2017 | Certified as a Healthy Management Organization (White 500) in the first year of 2017 (AEON and AEON Retail) | |
2017 | 2017 | AEON Health Promotion Conference begins to be held regularly (held annually thereafter) |
July 2017 | Appointed "health promotion manager" and "health promotion manager" for each group company | |
February 2018 | Acquired excellent health management corporation 2018 (White 500) (3 companies) | |
2018 | April 2018 | Started ABC screening as a gastric cancer screening for mobile health screening |
2018 | Health portal site "Pep Up" launched | |
February 2019 | Acquired by 4 DBJ Health Management Rating Loans Group Expansion of acquisition of excellent health management corporation 2019 (White 500) (10 companies) |
|
2019 | May 2019 | The first AEON Health Management Promotion General Conference was held (held twice a year thereafter). |
July 2019 | Smoking is prohibited throughout the Makuhari Head Office (AEON Tower and Annex) | |
January 2020 | New Coronavirus Infectious Diseases Group Task Force Launched | |
February 2020 | 2020 Certified Health and Productivity Management Organization Recognition (White 500) (14 companies) | |
2020 | June 2020 | AEON COVID-19 Prevention Protocol issued (later revised) |
2020 | Company-wide initiatives based on measures against COVID-19: Full subsidy for influenza vaccinations | |
January 2021 | Announcement of non-smoking policy for employees of 115 domestic Group companies during working hours and on the premises | |
March 2021 | AEON facilities across the country to be offered as COVID-19 vaccination sites Obtained the 2021 Health and Productivity Management Award (White 500) (expanded to 16 companies) |
|
2021 | June 2021 | Nationwide Promotion of New Coronavirus Vaccine Occupational Inoculation |
March 2022 | Acquired 2022 Certified Health and Productivity Management Organization Recognition (21 companies, including 1 White 500 company) | |
2022 | March 2023 | Certified as a Health and Productivity Management Organization in 2023 (50 companies, including 4 White 500 companies) |
2023 | July 2023 | Signed a silver partner agreement with the Japan Boccia Association |
September 2023 | Developed 1-minute AEON Exercise together with the Japanese Physical Therapy Association and rolled it out within the group | |
March 2024 | Certified as a Healthy Management Organization by 2024 (57 companies, including 3 White 500 companies) |