Respect for the human rights of employees

Since its founding, AEON has respected human rights and has never discriminated against on the grounds of nationality, gender, educational background, religion, or physical or mental disability, aiming to be a company where diverse human resources can thrive.

Basic philosophy of personnel affairs

AEON aims to be a company that respects people, and its basic HR philosophy is to listen to employees' aspirations, understand their hearts, and make the most of their employees. Its HR philosophy is to enrich the lives of each and every AEON person at work, at home, and in the community.

Basic idea of personnel affairs

  • Creating a corporate environment where continuously growing human resources can continue to work for a long period of time.
  • Personnel affairs that are based on abilities and achievements, excluding nationality, age, gender, and employee classification.

Five Principles of Personnel

  1. Principle of justice
  2. Principle of respect for human beings
  3. Principle of responsiveness to change
  4. Principle of rationality
  5. Capacity development principles

Diversity & Inclusion

AEON regards the promotion of diversity not only as a response to social issues, but also as one of its management strategies. We aim to realize an organization that fully utilizes the capabilities of diverse human resources, boldly responds to dramatic changes in the environment, and continues to innovate in response to customer needs.

AEON Diversity & Inclusion

AEON Health Management

AEON has established the "AEON Health Management Declaration" based on the idea that only when employees are healthy can it provide services that bring health and happiness to local customers, and is promoting health management.

AEON Health Management

Ensuring work-life balance

Based on AEON 's basic philosophy regarding human resources, "Management that Respects People," AEON Retail Co., Ltd. aims to create an environment where employees with diverse abilities can continue to work and grow in a way that suits their lifestyle, feeling motivated and fulfilled through a career style that makes use of their own inclinations and aptitudes. The personnel system includes a "Career Style Plan" system that supports employees' personal growth, and a "Lifestyle Plan" system that supports employees in continuing to work for the long term even as their life stages change. Going forward, we will continue to further improve our systems and mechanisms, striving to create an environment where both men and women can continue to play an active role while balancing work with marriage, childcare, and elderly care.

Implementation of employee awareness survey

AEON conducts an employee satisfaction survey (morale survey) every other year targeting all employees of the group. The purpose of this survey is to improve employee and customer satisfaction by utilizing the opinions of employees to create a comfortable workplace and an organization and system that will increase motivation. Based on the survey results, we objectively grasp the situation of our company, plan and implement more specific measures to improve satisfaction, and strive to further improve employee satisfaction.

Welfare system

The AEON Good Life Club, which group employees join, is an AEON mutual aid association that offers a wide range of services, including the payment of congratulatory money and various condolence payments (mutual aid), childcare and nursing care subsidies and various insurances (self-help support), and support for leisure and health (purpose in life support). It aims to contribute to the realization and improvement of the group's shared welfare, so that group employees can have a sense of security, solidarity, and pride.

Trade union status

AEON places importance on dialogue between labor and management, and exchanges opinions with the labor union through the Safety and Health Committee and the Labor-Management Council. The labor union encourages part-timers to join, and as of the end of August 2023, approximately 300,000 people (including 240,000 part-timers) are union members. In addition, we are creating labor unions at companies within the group that do not have labor unions, and are working to build a system where labor and management can solve problems together.
Every March, labor and management hold discussions regarding the company's wages, and we not only adhere to the minimum wage but also work to improve employee wages and the working environment.

Conclusion and verification of global framework agreement

In November 2014, the four parties, UNI Global Union, UA Zensen, AEON Group Labor Union Federation, and AEON Co., Ltd., signed a Global Framework Agreement on labor, human rights, and the environment. At annual verification meetings, the parties mutually confirm the progress of labor, human rights, and environmental initiatives from the perspectives of "publicity," "implementation," and "verification." Based on this initiative, the four parties are working together to promote labor, human rights, and environmental initiatives, with the aim of becoming a model for good labor-management relations in Asia. We are working to create various systems so that part-timers can also play an active role in the workplace.

Establishing an education system that supports the growth of employees

AEON believes that "education is the greatest welfare." This phrase expresses the belief that education, not just salary and benefits, is what enriches employees' lives. Based on this belief, we have established various educational systems that respond to employees' ambition and support their growth. In addition, we hold interviews twice a year where employees can review their work performance and challenges, discuss their hopes for the future, and regularly evaluate their individual performance and careers.

Group self-assessment system

We are promoting transfers within the group that transcends the boundaries of the company, with a system in which each employee communicates his or her wishes regarding future work, place of assignment, and timing of transfer.